Woodcock & Associates: Changing the Way You Work


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Unparalleled in the breadth and depth of her practice management books, Elizabeth has authored 16 best-selling books. Peruse this list to see what resources might be missing from your bookshelf!

PCMH Policies and Procedures Guidebook. Your essential guide to the Patient-Centered Medical Home PCMH model, an invaluable resource for your organization during the NCQA PCMH application process.

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It's Your Call − Mastering Telephones in Your Medical Practice. This book is a "how to" guide to help you manage your telephones − before they manage you!

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Mastering Patient Flow - 4th edition. The best-selling book in the history of the MGMA, Mastering Patient Flow will help to improve your practice profits with sound and timely techniques for mastering patient flow.

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Operating Policies & Procedures Manual for Medical Practices - 5th Edition. Updated to reflect a practice that is fully automated, this manual is designed for all medical practices regardless of organizational size, type or specialty mix.

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Front Office Success - How to Satisfy Patients and Boost the Bottom Line. Use this as a key onboarding tool to take on the challenges faced by all front office staff.

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The Physician Billing Process - Potholes to Avoid in the Road to Getting Paid - 3rd Edition. Meet today's reimbursement challenges and improve the profitability of your medical practice by understanding the in's and out's of the professional fee revenue cycle.

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PCSP Policies and Procedures Guidebook. A step-by-step guide to applying for and obtaining recognition as a patient-centered practice through the NCOA's Patient-Centered Specialty Practice program.

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Woodcock & Associates: Changing the Way You Work